Welcome to the Somi Aura Help Center — we’re here to assist you with every step of your fragrance journey. Whether you have questions about your order, need guidance with customization, or want support with returns, our team is always ready to help.

How We Can Help You

• Order Assistance: Track your order, update shipping details, or check your delivery status.
• Customized Perfumes: Get guidance on creating your personalized scent and selecting fragrance notes.
• Returns & Exchanges: Learn how to apply for a return or exchange in simple steps.
• Payments & Refunds: Understand our secure payment process and refund timelines.
• Product Information: Explore details about our perfumes, testers, and ingredients.
• Privacy & Security: Read how we protect your personal information and ensure safe transactions.

Contact Our Support Team

If you couldn’t find the answer you’re looking for, our customer care team is happy to assist you.

📧 Email: [[email protected]]
📞 Phone: [03060800123]
🕒 Support Hours: Monday–Sunday | 12:00 AM – 12:00 PM

We aim to respond to all inquiries within 24–48 hours.